print               close this window
TERMS AND CONDITIONS


Please note: Pre-bookings essential / Subject to availability


TARIFFS:

Tariffs quoted subject to change. Prior notification of such price changes will be communicated in advance where possible.

Fixed quotations confirmed in writing will be honoured in the event of price changes.

VAT is included in all prices.


CONDITION OF PAYMENT:

A 100% deposit or upfront credit card payment will confirm all bookings. No booking can be confirmed without the required proof of payment, credit card payment or bank cheque clearances, received.

Tour Operators only: Vouchers acceptable. Payment terms strictly 30 days from invoice.



CANCELLATION POLICY:

Stormsriver Adventures reserves the right to claim the full fee should the Client/Operator fail to cancel the booking prior to arrival date or fail to arrive.

Stormsriver Adventures reserves the right to cancel any activity in the interest of safety! Clients/Operators will be refunded under such circumstances.

No payment will be refunded should the client not complete the tour.



ADDITIONAL EXTRAS:

All extras not mentioned, for own account and should be settled before departure.


CONFIRMATION OF BOOKINGS AND FINAL NUMBERS:

Confirmation of bookings, final numbers and dietary requirements must be confirmed at least 48hrs in advance. Our Banking details:

Stormsriver Adventures (PTY) LTD
ABSA Cheque Account: Humansdorp
Account number: 4047 410 159
Branch code: 334115


OR

Stormsriver Adventures (PTY) LTD
FNB Cheque Account: Plettenberg Bay
Account number: 6202 396 4704
Branch code: 210514

Tel: (042) 2811836
Fax: (042) 2811609
Website: www.stormsriver.com
Email: adventure@gardenroute.co.za
Website: www.treetoptour.com
Email: info@treetoptour.com